• President Barnett's Welcoming Address  ( 41k)
  Helaine Barnett
  President
  Legal Services Corporation
  
  
• Online Community Building and the Future of Websites ( 2.8mb)
  Matthew Burnett
  Pro Bono Net
  
  
• Using a Statewide Website in your Practice ( 5.8mb)
  Matthew Burnett
  Pro Bono Net
  
  
• Expanding Content with Multimedia ( 1.3mb)
  Matthew Burnett
  Pro Bono Net
  
  
• Innovations in Case Management Systems ( 77k)
  Kelly Shuptrine
  Deputy Director
  Virginia Legal Aid Society
  
  
• Example Intake Questions and FAQ's  ( 373k)
  Kelly Shuptrine
  Deputy Director
  Virginia Legal Aid Society
  
  
• People who change the world need the tools to do it ( 4.7mb)
  Holly Ross
  Director of Programs
  NTEN
  
  
• Hot Docs Service Delivery- Case Study ( 688k)
  Camille Cameron
  Technology Project Developer
  Idaho Legal Aid Services, Inc
  
  
• Evaluation for Non-Website Projects-Case Study from the Field ( 133k)
  Camille Cameron
  Technology Project Developer
  Idaho Legal Aid Services, Inc
  
  
• Fighting the CyberPirates-Protection of Legal Aid Organizations through Trademarks, Domain Names, and Keywords ( 6.2mb)
  Hugh Calkins
  Pine Tree Legal Assistance
  
  
• NTAP's Intermediate Excel training  ( 1.2mb)
  Gabrielle Hammond
  Executive Director
  Legal Services National Technology Assistance Project (NTAP)
  
  
• Dissolution and Parenting Plan Website (HotDocs) Evaluation  ( 85k)
  NPADO Handout  ( 50k)
  MLSA Document Assembly Project-Montana Family Law Forms  ( 45k)
  Kate Bladow
  NPADO Project Coordinator
  Pro Bono Net
  
  
• Live Help: Helping People Find Legal Information Online  ( 15k)
  How Does LiveHelp Work?  ( 323k)
  Live Help: Helping People Find Legal Information Online  ( 911k)
  Kate Bladow, NPADO Project Coordinator, Pro Bono Net
  Richard Zorza, Partner, Zorza Associates
  
  
• MLSA Live Help Project-Evaluation Plan Framework  ( 20k)
  Kate Bladow
  NPADO Project Coordinator
  Pro Bono Net
  
  
• Service Delivery Using Technology-Alaska Pro Se Projects  ( 944k)
  Beth Heuer
  Administrative and Technology Coordinator
  Alaska Legal Services Corporation
  
  
• Expanding Content with Multimedia-Alaska Projects  ( 572k)
  Beth Heuer
  Administrative and Technology Coordinator
  Alaska Legal Services Corporation
  
  
• Statewide Website Marketing and Outreach-Promoting your Site Online and Off  ( 1.1mb)
  Liz Keith
  Law Help Circuit Rider
  Pro Bono Net
  
  
• Anatomy of a Statewide Website-Successful Models from Across the Network  ( 701k)
  Liz Keith
  Law Help Circuit Rider
  Pro Bono Net
  
  
• A2J Author (streaming Flash video)
  John Mayer
  Executive Director
  Center for Computer-Assisted Legal Instruction (CALI)

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